Core Values of A Better Edge landscape borders, curbing and edging
The following list of core values reflects what is truly important to us as an organization. These are not values that change from time to time, situation to situation or person to person, but rather they are the underpinning of our company culture.
SELLING THE HIGHEST QUALITY LANDSCAPING PRODUCTS AVAILABLE
We appreciate and celebrate the difference between our landscaping and edging products in comparison to other types of available lawn edging products. The natural beauty, safety and functionality of our concrete borders brings about a new appreciation and quality landscaping for our clients.
SATISFYING, DELIGHTING & CREATING RAVING FANS of OUR LANDSCAPING CUSTOMERS
Our clients are home and business owners who appreciate an easy to maintain landscape that is beautiful to relax and entertain in and is a safe place for their children and pets. Our clients have a very high expectation of their experience with us; driven by our advertising, marketing and face to face interactions. When we meet or exceed their expectations we support and reaffirm their concept of our company. We can exceed their expectations by being a company of integrity, courtesy and cleanliness that produces a custom, no-stress experience. When we fix customer problems such as helping with maintenance or bringing something of safety and beauty to their family, we are beginning to do work that matters. Our clients are excited to have their landscapes transformed by our team. We hold in our hands the ability to make their day for many days to come, or to ruin the perception and reputation of our service. When we uphold and exceed their expectations, we create raving fans.
SUPPORTING TEAM MEMBER EXCELLENCE AND HAPPINESS
Our success is mainly the result of our individual team members. When we see our employees as our biggest customers; giving them a tangible understanding of why we do this and developing in them a love for the product and client, we believe we will see greatness. We want to create a culture where our crew members feel that everyone is putting forth effort that stems from a desire to live out the company mission while developing their potential.
COMMITMENT TO APPROPRIATE BIDDING AND QUALITY CONTROL
We are entrusted with a persons home atmosphere. A landscape can be an extension of the home of each of our clients. Our clients desire clean, safe and beautiful environments. We do not want to take short cuts because our pricing was not appropriate. We also desire to give the client the best value we can by purchasing materials and equipment that are environmentally friendly made to last.
CARING ABOUT OUR COMMUNITIES
Each Team Member is encouraged to look for ways that we can help each client Win in every instance. We also support our Team Players efforts toward charity. If a Team Member has an idea for a charity event, we want to highly consider these opportunities.